Fix ‘iPhone is disabled connect to iTunes’ – an easy guide

How to fix ‘iPhone is disabled connect to iTunes’ error message

iPhone is disabled connect to iTunes

How to unlock a disabled iPhone

‘iPhone is disabled connect to iTunes’ is a very common error message faced by iPhone users because this problem occurs as a result of pass-code issues. It usually means that you’ve entered the pass-code wrong too many times, and the iPhone has locked out to protect itself against possible hacking attempt.

How to unlock a disabled iPhone due to typing of wrong pass-code, is a frequently asked question by the iPhone users. A pass-code protects the contents of your iPhone from unauthorized access. When you set up a password to power on your iPhone to secure your device and you enter a wrong pass-code for more than five times, you will get the red “disabled” message. Once your iPhone is disabled, you are to wait for one minute until you can try again. If you get it wrong again you’ll be escalated to next waiting period. But the more number of times you get it wrong, the things get harder. If you do reach the 10th incorrect guess of your pass-code, the iPhone will eventually be locked out and you’ll see a message that says ‘iPhone is disabled, connect to iTunes’. But you need not panic. Thankfully, there is a fix if you run into such unforeseen situation. If you forget your password and your iPhone is locked out you can unlock the device bypassing the pass-code and regain access to your iPhone by performing a system restore. Let me describe here how to restore your iPhone when you get the message ‘iPhone is disabled connect to iTunes’ due to problem with the pass-code. The steps you are to follow to unlock a disabled iPhone depends upon the following situations:

1. Restoring your iPhone if you have previously synced it with iTunes;

2. Restoring your iPhone if you have never synced or backed up your device to iTunes;

3. Restoring your iPhone using iCloud service if you don’t have access to a computer;

How to unlock a disabled iPhone previously synced with iTunes

If you have previously synced your device with iTunes, there is not going to be much of a problem to restore a disabled iPhone when you get the message ‘iPhone is disabled connect to iTunes’, as your computer already has backup of all the information of your phone. Here are the steps to follow on to unlock a disabled iPhone synced earlier with iTunes:

Step 1: Connect your iPhone to the computer you have previously used to synchronize your device;

Step 2: Launch iTunes. Once the program is launched it will detect your iPhone and synchronize up all the informaion on your phone even if your iPhone is locked;

Step 3: Depending upon the version of operating system running on your iPhone and a few other specifications, you might receive the prompt stating you need to enter the pass code or not;

Step 4: But this doesn’t matter. You simply reboot your iPhone by holding down the ‘Power’ button and the ‘Home’ button until the Apple logo appears. As soon as the Apple logo appears, let go of the power button but keep the home button pressed until you see “Connect to iTunes” message on your iPhone screen. Of course you already have connected your phone to iTunes;

Step 5: You will also see an alert message appearing on your screen stating that an iPhone in recovery mode has been detected;

How to unlock a disabled iPhone

You will also be prompted to choose whether you want to restore your iPhone to factory settings, or restore it from a backup. Choose to restore from iTunes backup. Select your device in iTunes and choose the most recent backup of your iPhone. Make sure not to disconnect the phone from your computer or turn it off during the restore process or else, you will have to start the backup and restore process all over again;

Step 6: Once this process completes, your pass code will be erased from your iPhone and all of your data will be restored from your recent backup performed in step-2. You should now be able to access the device without any problems;

How to unlock a disabled iPhone never synced with iTunes

Now how to unlock a disabled iPhone if you have never synced or backed up your device in iTunes before? If you forgot to backup your disabled iPhone data then you need to set up your iPhone from scratch when you get the message ‘iPhone is disabled connect to iTunes’. In such situation follow the recovery mode and unlock process given below. This will erase your device and its pass-code and will result in loss of all the data currently stored on your iPhone.

Steps to follow to unlock a disabled iPhone:

Step 1: Install the latest version of iTunes on your computer and connect the iPhone to the computer system;

Step 2:  Launch iTunes;

Step 3: Depending upon the version of operating system running on your iPhone, you might receive the prompt stating you need to enter the pass-code or not. Ignore this and instead force restart your iPhone;

Step 3: To force restart your iPhone do the following:

  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold the Sleep/Wake and Home buttons at the same time. Don’t release the buttons when you see the Apple logo. Keep holding both buttons until an alert message in iTunes appears that an iPhone in recovery mode has been detected;
  • On an iPhone 7 or iPhone 7 Plus: Press and hold the Sleep/Wake and Volume Down buttons at the same time. Don’t release the buttons when you see the Apple logo. Keep holding both buttons until an alert message in iTunes appears that an iPhone in recovery mode has been detected;

How to unlock a disabled iPhone

Step 4: Now that the iPhone is in recovery mode and has been detected by iTunes, click ‘ok’ to restore the device;

Step 5: In iTunes, look under the “Summary” tab and Click on the “Restore” button within iTunes;

Step 6: This restore process can take some time to complete, as it needs to wipe all files, settings, and apps from the iPhone, including the Pass-code. Make sure not to disconnect the phone from your computer or turn it off during the restore process or else, you will have to start the restore process all over again. When the restore process is complete, your iPhone will be restored to the factory settings and to the latest version of iOS.

You should now be able to use your iPhone again without any problems and this time, hopefully you will set up a pass-code you are able to remember;

How to unlock a disabled iPhone without iTunes using iCloud service

Now how to unlock a disabled iPhone with the error message ‘iPhone is disabled, connect to iTunes’, when you don’t have access to any computer? To restore your iPhone in such situation, you need to have iCloud service on your device where you have previously stored backup of your iPhone. Creating an iCloud backup is incredibly easy. The steps to be followed are,

1. Connect the iPhone to a Wi-Fi network;

2. For iOS 8 or later,

Go to Settings > iCloud > Backup;

For iOS 7 or earlier,

Go to Settings > iCloud > Storage & Backup;

3. Under Backup turn iCloud Backup ‘on’ if it is ‘off’;

4. Tap ‘Back up now’ tab. Make sure you remain connected to your Wi-Fi network until the backup process is complete;

5. You can make sure that the backup has been completed successfully by tapping Settings > iCloud > Storage& Backup > Manage Storage;

6. Select your device and the backups should appear in the details section with the time and size of the backup;

By default you get 5GB cloud storage for free, but if you require more storage the iCloud plan prices are reasonably cheap. If you don’t have enough iCloud storage to back up your device, a message will come up that you can’t back up because there’s not enough storage available. In such a case either you can upgrade your iCloud storage plan or delete your older backups that you don’t need any more.

Once the backup of your iPhone is available in iCloud follow the steps below to unlock a disabled iPhone not having access to computer. This restore and unlock process would wipe the hard drive clean on your iPhone and your pass-code will also be erased in the process.

How to unlock a disabled iPhone using iCloud

Step 1: Launch ‘Settings’ from your iPhone;

Step 2: Tap ‘General’, then scroll down and tap ‘Reset’;

Step 3: Choose ‘Erase All Content and Settings’;

Step 4: When your phone restarts, you’ll be prompted to enter your Apple ID and to restore a previous backup;

Step 5: Tap ‘Restore from iCloud’ and choose the backup that you’d like to use;

Step 6: The restore process can take some time to complete, as it needs to wipe the hard drive clean on your iPhone and then restore back all your data from the iCloud backup you created previously. Your pass-code will also be erased from your iPhone during the restore process. You should now be able to use your iPhone again without any problems and this time, hopefully you will set up a pass-code you are able to remember;

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Conclusion

Now that you know how to restore a disabled iPhone when you get the error message ‘iPhone is disabled connect to iTunes’ due to problem with the pass-code, next time you run into a problem having found that your iPhone, iPad or for that matter any other Apple i-Device is locked, you need not panic or wonder ‘how to reset my locked iPhone’. You can easily unlock a disabled iPhone if you forget your pass-code. All you need is a computer system with iTunes installed on it or to setup the iCloud backup service on your Apple device. It might take some time to restore all of the information back onto your device, but eventually you should be able to use your iPhone again without any problem bypassing the pass-code.

One Response to “Fix ‘iPhone is disabled connect to iTunes’ – an easy guide”

  1. Dean

    Apr 12. 2017

    To unlock ur iPhone that won’t turn on or charge how can u use the ICloud solution to fix ur iphone? If u have no computer can u download latest version of iTunes from your Android tablet N then use a duel wall charger plug N plug both devices into charger unit number use 2 different usb cables N plug both into my Belkin wall unit surge protector wall unit to fix iPhone4s using the iTunes method to fix iphone 4s charging not N power on not problem as have no access to a computer

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