iPhone Keeps Disconnecting from WiFi – Simple fixes step by step

Why my iPhone keeps disconnecting from WiFi?

iPhone keeps disconnecting from WiFi

My iPhone keeps disconnecting from WiFi

I have come across many iPhone users reporting an issue – ‘My iPhone keeps disconnecting from WiFi randomly without any apparent reasons’. This indeed is an annoying problem particularly when you’re right in the middle of enjoying an exciting game online or watching a movie on your phone. I am going to discuss in this article the probable causes of this ‘dropped wireless connection’ issue of your iPhone and how to fix them. However, it may be mentioned here that this iPhone WiFi problem is not limited to your iPhone only. You may experience this also while using your other iOS devices like iPad or iPod touch.

Now let us see what may be the reasons when your iPhone keeps disconnecting from WiFi randomly without any clear reasons. Although the causes behind this problem may differ from case to case, in most cases, it results from issues on your WiFi network or on your device. Therefore, first check what is causing your ‘iPhone Wi-Fi dropping’ issue.

 Check what is causing ‘iPhone keeps disconnecting from WiFi’

  • Try your iOS device at another Network such as neighbours’ or public Hotspots (public wireless access points). If the device can connect, then the problem is probably with your WiFi network;
  • Try with another iOS device to connect to your Wi-Fi network. If the device can connect, then the problem is probably with your iOS device;

Steps to fix if iPhone keeps disconnecting from WiFi due to WiFi network issue

If WiFi network is the cause when your iPhone keeps disconnecting from WiFi, then follow the steps below.

1. Ensure that your device is within the network range;

2. Check your router’s manual whether the router is working properly. Routers have a set of lights that indicate problems, if any, in it;

3. If your Router doesn’t work properly, reboot the router. This process is often referred to as Power Cycle. To do this, turn off your router by pressing the power button and then unplug it from the power source for about a minute or so. Plug it back again and wait for the router to complete the reboot process. After rebooting the router check if the iPhone WiFi problem is resolved. If not, then follow the following steps one by one;

4. Update the Router Firmware and then reboot. Go to your manufacturer’s support website for the latest firmware;

5. Try different wireless frequencies if available on your router (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band);

6. Change wireless channels. Channels 1, 6 or 11 are recommended for the 2.4 GHz frequency because they don’t overlap with others;

If none of the above steps fixes the issue and still your iPhone keeps disconnecting from WiFi then the problem may be due to issues on your iPhone. In such case try the methods below one by one and see if any of them can fix the problem:

Steps to fix if iPhone keeps disconnecting from WiFi due to issues with the device

1. Force Restart your iPhone

Force restarting an i-device has been found to fix many iOS issues. To perform a forced restart of your iPhone or iPad, press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds, until you see the Apple logo ( if you are using iPhone 7 or iPhone 7 Plus).

If your iPhone is older than the iPhone 7/7s models then you hold down the home button instead of the volume down button.

2. Reset Network Settings

Resetting network settings is one of the most effective ways to solve iPhone Wi-Fi issues. This will erase just about everything that is related to network settings on your iPhone such as passwords and lists of all saved WiFi networks. This step has been found to fix many different types of software issues with the network, including this ‘iPad/iPhone keeps disconnecting from WiFi’ issue.

To reset your network settings, go to Settings > General > Reset > Reset Network Settings. After the resetting, re-join your WiFi network again, and try to connect to the WiFi network to see if the problem is resolved (do not forget to make a note of your WiFi password before going for this step).

3. Forget and then Rejoin WiFi Network

When your iPhone keeps disconnecting from WiFi network or when your iPhone won’t connect to it, forget the WiFi network and re-join it. To do this,

i. Go to Settings > WiFi > Click on the name of your network or the blue “i” next to it;

ii. Tap Forget This Network;

iii. Enter your network’s password to re-join it;

4. Change to Google’s DNS

If your ISP is having a DNS issue this may sometimes cause problems connecting to the Internet. Therefore, if you find your iPhone keeps disconnecting from WiFi randomly, set the default DNS of your Wi-Fi network to Google’s DNS or to Open DNS. To do this, follow the steps below:

  i. Go to Settings > WiFi > Click on the name of your network or the blue “i” next to it;

ii. Tap on the numbers next to DNS;

iii. Change the numbers to Google’s DNS (8.8.8.8 or 8.8.4.4) or Open DNS (208.67.222.222 or 208.67.222.220).

4. Disable VPN Connection

If you are using a secured VPN (Virtual Private Network) connection, sometimes you may find that your iPhone keeps disconnecting from WiFi without any apparent reasons. This is due to interference of VPN connection with your WiFi connection. Therefore, disable VPN and then try to connect to see if the problem is resolved.

5.  Restore Your Device

Finally, if none of the step above fixes your iPhone Wi-Fi problem or if your Wi-Fi keeps dropping after update of the iOS (the issue may be caused by the bugs in iOS software) you can restore your device with iTunes to fix it. To restore your iPhone via iTunes connect your iPhone/iPad to computer > Open iTunes > Click the iPhone icon in the upper-left corner of the iTunes window > Choose Summary and then click Restore iPhone.

You may also like: My iPhone wont connect to WiFi – steps to fix the issue

Conclusion

It has been observed that many types of issues often occur with i-Devices after iOS updates including this particular iPhone WiFi problem. Here in this article I have listed the normal fixes which have been found to work in majority cases when your iPhone keeps disconnecting from WiFi randomly without any apparent reasons. However, these fixes may not always work for everyone. Therefore, if none of the steps mentioned in this post resolve your iPhone WiFi issues you may need to take up the problem with Apple Store or contact Apple Support for help.

You may please share information in the comments below if something worked for you to fix the iPhone WiFi problem that is not listed here, which may help our readers.

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