iPhone touch screen not working- 5 Easy steps to fix|Tech-addict

Why is my iPhone screen not responding to touch?

iPhone touch screen not working

iPhone touch screen not working – steps to fix

You may hear iPhone users at times reporting – my iPhone touch screen not working. I have, in this post, discussed the causes of why at times you may see your iPhone screen not responding to touch and how to fix when you see your iPhone screen not working properly.

‘iPhone screen not responding is one of the most challenging issues being faced by iPhone users at times. However, there is no need to worry if for any reason the users find their iPhone screen not working, partly or fully. There are proven solutions that have been found to work in most cases when the screen not working on an iPhone.

The operation of the iPhone or iPad is entirely based upon the touch feature, which is the primary mode of interaction between the user and the apps. Therefore, when the users see their iPad or iPhone screen not responding to touch it is really a frustrating issue for the users. Some users may find their whole iPhone touchscreen unresponsive, while others may find certain portions of the iPhone touchscreen not working as it should.

When the iPhone 5 was first launched, the ‘iPhone 5 touch screen not working’ was an issue often reported by users. However, Apple took note of this problem, and the occurrence of the issue was considerably reduced in subsequent models. Though the issues like iPhone 6 touchscreen not working properly or the iPhone 7 touchscreen not working are occasionally reported, such problem doesn’t occur that easily in the later models.

Before I show how to fix iPhone’s unresponsive screen let’s first look into, what may be the possible causes of why your iPhone touch screen not responding.

Why is your iPhone screen not responding to touch?  – Probable causes

Here are some of the probable causes why at times you may find your iPhone screen not working as it should:

 1. Too many programs running at the same time causing memory issues;

2. The iPhone dropped in water or liquid;

3. Accumulation of dirt or grease and foreign materials on the screen;

4. Dry soldering of touch screen connectors;

5. Faulty primary or secondary touchscreen control IC;

6. Touch screen got physically damaged;

Some iPhone users who replaced their screens with a non-apple screen, also reported that they found their iPhone screen not responding to touch after updating to iOS 11. The issue is apparently linked to the use of third-party replacement parts as according to Apple the third-party replacement parts might not work correctly on iPhones.  Nevertheless, Apple subsequently issued an update that fixed the issue.

iPhone touch screen not working – steps to fix

Most of the time the issue arises due to LCD screens. The protective screen cover may sometimes obstruct the touch screen from working. Therefore, when your iPhone touch screen not responding give it a try after removing any protective screen cover on your device.

If you still see your iPhone screen unresponsive, you need not worry. Here are 5 simple steps you can try when your iPhone screen not responding to touch without any apparent reason.  

Step 1: Restart the iPhone

In a number of cases, a simple restart has done the job right. When too many programs are running at the same time, you may find your iPhone screen not working properly. The running programs take up a great deal of memory causing the screen to freeze and hang and you may not be able to close the applications. In such a situation when you see your iPhone screen unresponsive and frozen up it is best to force the running applications to stop. The problem can be resolved by restarting your iPhone. Therefore, before going for other fixes, you can restart the device. To restart the device, follow the steps below:

For iPhone X, 11, 12, or 13:

i. Press and hold either of the volume buttons and the side button (on the right side) until the power-off slider appears;

ii. Drag the slider to turn your device completely off. Most of the programs shall close when the phone is turned off;

iii. After the device turns off, to turn your device back on, press and hold the side button until the Apple logo appears;

For iPhone SE, 8, 7, or 6:

i. Press and hold the side button until the power-off slider appears;

ii. Drag the slider and wait for your device to turn off;

iii. To turn your device back on, press and hold the side button until the Apple logo appears;

The above steps should solve the issue in most cases when the touch screen on iPhone not working. On rare occasions, you may still find your iPhone screen not responding after this restart process.

Step 2: Reset the iPhone

Some iPhone users found that they could fix the iPhone touch screen not working issue by simply resetting all settings of their devices. To do this,

Go to Settings > General > Reset > Reset all Settings;

No data will be lost from your device for this reset.

Step 3: Clean and dry the screen

Various things like dirt and soot on the screen can interfere with the way your iPhone touch screen works. Moisture and liquid are also bigger problems. Therefore, make sure that your screen is clean and free of any debris or water.

Step 4: Remove any cases or screen protectors

Your iPhone touchscreen can stop working if you apply a too-thick screen protector which makes it impossible for the screen to sense the touch of your fingers. Therefore, remove any phone case or screen protector you are using to keep the screen from getting scratched. If after removing those accessories the touch screen works, get a different case and look for a thinner screen protector.

Step 5: Restore iPhone to Factory settings

If you see your iPhone screen responding even after following the above steps, then you may need to perform a factory reset i.e. restore your iPhone to its original factory settings. However, you need to remember that restoring your iPhone to factory settings shall erase all your data on the device. Therefore, make sure to back up your entire data before going for restoring the device.

To restore your iPhone to its original factory settings you are to follow the steps given below:

 i. Connect the iPhone to your computer using a USB connector;

ii. In the iTunes app  on your PC click the iPhone button near the top left of the iTunes window;

iii. Click Summary;

iv. Click Restore, then follow the onscreen instructions to complete the restoration process;

While restoring, you back up your iPhone when prompted. Once the restore is completed, you can either set your iPhone as a new phone or restore your entire data including videos, music, and other content from the backup.

 iPhone Touch screen not working – when to seek professional help?

If you see that your iPhone screen not responding to touch even after trying the above steps, hardware damage may be one of the major causes.

Physical damage has been found to be one of the common causes of why you may see your iPhone screen not working. It is not rare for an iPhone to slip out of hands by chance and get damaged making your iPhone screen unresponsive. In such an event, realigning or replacing both the glass and the LCD could be the solution. Replacing the screen really isn’t that difficult. However, if you don’t know how to realign or replace your iPhone screen you may have to take the help of professionals to do the realignment or replacement of the screen.

In many cases, exposure to water or liquid has also been found to be a leading cause of iPad or iPhone touch screen not responding issues. This is because liquid can disrupt the transmission of electrical currents.

In the above cases, you can go to an Apple service center or make an appointment at the Genius Bar inside your local Apple Retail Store and get the help of an expert. Even if you have not purchased the AppleCare plan you are still covered under a 1-year warranty which is normal for all Apple products. However, make sure you do not jailbreak your device as this may void the warranty of your phone. Alternatively, you can take your phone to an experienced repair shop where skilled hands can evaluate and calibrate the iPhone touchscreen to your satisfaction.

You may also like to read this post: iPhone Green screen problem? Here are 6 easy fixes

Frequently asked questions

Now that I have explained the possible solutions to the iPhone touch screen not working issue, let me also answer some of the related questions often asked by iPhone users:

Why my screen not working on iPhone?

Your iPhone touch screen can become unresponsive for several reasons. Major factors include water damage, debris, app glitches, and viruses.

How to fix the touch screen on iPhone?

If the touch screen on your iPhone is too sensitive or responds to touch intermittently then follow the steps below:

1. Restart your iPhone;

2. Ensure that your iPhone screen is clean and free of water or any debris;

3. Disconnect any connected accessories. If the screen works after removing an accessory, try using a different outlet, cable, or charger;

4. Remove any phone cases or screen protectors;

How to unlock iPhone with an unresponsive screen?

It is possible to unlock your iPhone without any hassle when you find your iPhone screen unresponsive, by using professional phone unlocking software such as iMyFone LockWiper, UkeySoft Unlocker, or Tenorshare 4uKey. The software will unlock the digital pass-codes by gaining access to your device with an unresponsive screen and remove the iPhone screen lock without a passcode in no time.

A hard Reboot is also a very effective method to unlock iPhone with an unresponsive screen caused due to software issues. You can hard reboot your iPhone in the following ways:

1. To hard-reboot iPhone 6s and older models with a clickable Home button, hold the Home Button and the Sleep/Wake Button simultaneously until you see the Apple logo on the screen;

2. To hard-reboot iPhone 7 and 7 Plus, hold both the volume down button and the Sleep/Wake button until you see the Apple logo;

3. To hard-reboot an iPhone with Face ID, iPhone SE (2nd generation), iPhone 8, or iPhone 8 Plus, press and quickly release the volume up button, then press and quickly release the volume down button, and finally press and hold the side/power button until you see the Apple logo

What to do if my iPhone screen is stuck on the Apple logo?

If your iPhone is stuck on the Apple logo, follow these steps:

Step1. Make sure the progress bar on your iPhone screen hasn’t moved for at least one hour;

Step2. If the progress bar hasn’t moved for more than one hour, connect your device to a computer and put your device into Recovery Mode with the steps below:

iPhone 8 and later:

i. Press and release the Volume Up button;

ii. Press and release the Volume down button;

iii. Press and hold the Side button and keep holding it until you see the recovery mode screen;

iPhone 7 and iPhone 7 Plus:

i. Press and hold both the Volume down button and the Sleep/Wake button;

ii. Keep holding the Volume down button until you see the recovery mode screen;

iPhone 6s and earlier:

i. Press and hold both the Sleep/Wake button and the Home button;

ii. Keep holding the Home button until you see the recovery mode screen;

Step3. When asked to update or restore in iTunes, choose Update;

How to adjust the touch sensitivity on iPhone?

You can change the touch sensitivity level on your iPhone by changing the pressure you need to activate 3D Touch. To do this,

i. Go to Settings and tap Accessibility.
ii. Tap Touch, then tap 3D & Haptic Touch. Depending on the device you have, you might see 3D Touch or Haptic Touch only;
iii. Turn on the feature, then use the slider to select a sensitivity level (Light, Medium, or Firm).

Do glass screen protectors reduce touch sensitivity?

Low-quality tempered glass will make your device feel less sensitive to touches. But the application of good quality tempered glass for protection of the screen, which is designed in such a way that they don’t affect the touch sensitivity of the phone, won’t make you feel any difference.

You may also like to read: Ghost Touch iPhone – how to fix Ghost Touch on iPhone

Conclusion

Touchscreen devices like iPhones, iPads, Tablets, etc. are very sensitive and easily damaged. It is, therefore, not unusual to find sometimes that your iPhone touch screen not working properly or your iPhone screen not responding to touch. Proper care of the iOS devices is, therefore, essential to avoid such issues as a result of physical damage or exposure to water. 

To prevent malfunctioning of the touchscreen devices you may consider carrying cases and protective screen covers for your iPhone or iPad. While handling your device try to keep your hands clean so that the screen remains free from dirt and grease which begin to damage the internal components and eventually you may find your iPhone touch screen not responding.

The calibration of the screen may also start to falter over time when you find your iPhone screen not working properly. In such a situation, you should consult the operating manuals for instructions on how to calibrate the iPhone touch screen.

After going through the post it should be clear now that if at any time you suddenly find that the screen not working on iPhone totally or partly, you need not worry. The issue can be resolved in most cases by trying one of the fixes mentioned in the post on how to fix unresponsive iPhone screen.

You may also like to read: My iPhone won’t turn on or charge – here’s how to fix it


An engineer with passion for writing on Technolo gy. My Blog https://www.the-tech-addict.com mainly covers Tips& How-to-guides relating to Computer, Internet, Smartphones, Apple iDevices, and Green energy.

83 Responses to “iPhone touch screen not working- 5 Easy steps to fix|Tech-addict”

  1. cases para ipad

    Sep 02. 2015

    I’m happy that you shared this useful info with us. Please keep us informed like this. Thanks for sharing.

    Reply to this comment
  2. vaso

    Sep 10. 2015

    I tried everything but nothing helped, I had to change touch screen https://www.youtube.com/watch?v=6OObLDnPH4w

    Reply to this comment
  3. Kate

    Sep 20. 2015

    Today I cracked my iPhone screen not that badly but it was working most of the day but out of no where my phone screen won’t work and it won’t even let me unlock the thing

    Reply to this comment
  4. Julie

    Sep 28. 2015

    Thank u soooo much that worked…

    Reply to this comment
  5. m.saibaba

    Sep 28. 2015

    thanks for give the good suggtions in your comment it is useful to restore my i 5c dhanyavad

    Reply to this comment
  6. Barry

    Sep 29. 2015

    Hi,
    I used step 2 to get my iPhone working again. Thanks for the help, much appreciated!

    Reply to this comment
  7. Rick

    Oct 07. 2015

    MAHALO / Thanks!!!! ….clearing off ALL the many apps I have running by double clicking the HOME button …AND a restart of the phone…. MY SCREEN IS FUNTIONAL AGAIN ….such a simple fix…… need to remember to clear off apps running at the end of each day …just too many things running ….

    Reply to this comment
  8. Li-Fen Chang

    Oct 07. 2015

    Hi, my iPhone touch screen suddenly not working this morning. I try to power off, yet the power off dose not response to touch.
    Thank you for your help.

    Reply to this comment
    • Mark B.

      Oct 24. 2015

      I tried something i will never regret, because it is a permanent fix. Try soaking your motherboard in witch hazel for 5 minutes, then vacuum it thoroughly (it works better than a blow dryer) and wait about 10 minutes. Hope this helps 🙂

      Reply to this comment
  9. Kestas

    Oct 08. 2015

    Reply to this comment
  10. Sydra

    Oct 12. 2015

    I cannot thank you enough. Saved me a huge panic!

    Reply to this comment
  11. Diane

    Oct 16. 2015

    Thank you for your help. I was so frustrated but your suggestion worked immediately and perfectly.

    Reply to this comment
  12. Roberto

    Oct 18. 2015

    THANKS!!!! step 2 did the trick

    Reply to this comment
  13. Heather

    Oct 24. 2015

    Thank you! Option 2 worked for me. This is a well-written and helpful guide.

    Reply to this comment
  14. Ruby

    Oct 24. 2015

    My phone screen worked once I had restarted it by holding the power and home buttons, I was stuck with my alarm going off for a whole 2 hrs, every 8 min because I could turn it off. Not my finest hour I have to admit!

    Reply to this comment
  15. jack

    Nov 02. 2015

    when i try to restart it i cant swipe to restart how can i fix it?

    Reply to this comment
  16. Mizzp

    Nov 14. 2015

    Thank you so much. I was getting so frustrated. You are the best. I tried step 2 and it worked.

    Reply to this comment
  17. Megan

    Nov 21. 2015

    Thank you so much for the help!

    Reply to this comment
  18. Killian

    Nov 21. 2015

    How are u meant to slide the slider when the phone touchscreen is not working 🤔😐

    Reply to this comment
    • radharenu ganguly

      Nov 22. 2015

      Hi Killian,
      The slider in question will appear if you hold down the sleep / power button at the top of your iPhone for a few seconds.

      Reply to this comment
    • Lasenya

      Dec 04. 2021

      Ok so I rlly appreciate the info n shii srry if i don’t sound professional that’s bc im not anyway my father did something wrong with my iphone 6s pro but I found this and got a lil confused about it the only part of my iphone screen that doesn’t work is the very bottom like right above the home button so I would really appreciate it if you could help me out with this because I don’t have the money to afford to get it fixed plz n thank u 🖤

      Reply to this comment
  19. Syeda

    Nov 24. 2015

    Step 2 worked for me . Thank you

    Reply to this comment
  20. Scharlettysarah

    Dec 06. 2015

    Hi, all i want to tell you is a greatful thanks for you and for your blog post. It helped a lot for my sister and brother iphone (5s). But the saddest things thats all didnt work on my 4s iphone. I got same problems but the differences is my sleep/awake button didnt work. For this 3 months i usually use home button to turn on my iphone and to lock it i use option from accesibility touch. When my iphone not responding i try to hold lock screen option from accesibility touch with home button for 10 seconds. But it didnt works. I didnt want to erase my data just for this. If you want to help me just contact me
    Email : scharlettysarah@yahoo.com
    Line : yoyoyoy_
    Thank you, everyone please help me to fix this rare cases.
    God bless u.

    Reply to this comment
  21. Scharlettysarah

    Dec 06. 2015

    Im sorry for typos above
    Greatful *grateful

    Reply to this comment
  22. Jayanth

    Dec 08. 2015

    Thanks

    Reply to this comment
  23. Jess

    Jan 15. 2016

    Awesome advice. The 10 second holding of both buttons worked for me. Hooray. Thanks so much.

    Reply to this comment
  24. Sandeep

    Jan 25. 2016

    Thank you very much…
    Step2 resolved my touch screen issue…

    Reply to this comment
  25. rania

    Jan 29. 2016

    Hi everyone, I just dropped my iphone in water one week ago. So, i repaired my iphone. These were the things they did : 1. change battery and next chemical cleaning. After that it was okay. But then after 4 days, it turns out to be like technical glitch and touch screen unresponsive. So can somebody help me? do i have to change the motherboard or just change the screen? tq

    Reply to this comment
  26. rania

    Jan 29. 2016

    ooops sorry *i went for a repair
    not i repaired by myself

    Reply to this comment
  27. dropped phone

    Feb 09. 2016

    please can anyone help, i have dropped my Iphone 5c, no crack to the screen just full of lines and wont let me swipe to open 🙁

    i’m thinking i need a new screen?? please help ;(

    thanks in advance
    Carole x

    Reply to this comment
  28. Deepti

    Mar 04. 2016

    Great sharing… helped me on m phone hang 🙂

    Reply to this comment
  29. Puspendu chowdhury

    Mar 11. 2016

    Im using this iPhone5 over a year..
    For the first time I face the problem..
    I cannnot pick up incoming calls by sliding the touch is not working.. and sometimes while using its not working too and i have to lock the screen and again unlock it to fix the touch screen.. I want to whats tfe problem.. Can please help me?

    Reply to this comment
  30. nick

    Mar 29. 2016

    but what do you do if all that fails

    Reply to this comment
    • radharenu ganguly

      Mar 29. 2016

      Hi Nick
      If none of these steps resolves the iPhone Touch Screen issue you will have to take the phone to an experienced repair shop where skilled hands can evaluate and fix the problem.

      Reply to this comment
  31. Modh

    Apr 21. 2016

    I had this problem and while restarting it my iPhone it won’t open again. What should I do ?

    Reply to this comment
  32. Madeline

    Apr 27. 2016

    So what are you supposed to do if nothing on this list worked to fix my screen problem?

    Reply to this comment
  33. Manthi

    May 04. 2016

    Thank you. I read post and was able to fix my touch screen problem also!!

    Reply to this comment
  34. Ian

    May 14. 2016

    My touch pad doesn’t work at all so I can’t unlock the touchpad to restore what do I do next?

    Reply to this comment
  35. bindu

    May 25. 2016

    my iphone works bt touch is not working what i have to do

    Reply to this comment
  36. Pete

    Jul 14. 2016

    Hey Radharenu, your “Step 4: Use recovery mode” worked for me on my 5S! Unfortunately I found it too late — the people at the “Genius Bar” didn’t know about it so when “Step 2: Reset the iPhone” didn’t work, they told me I had to buy a new phone, which I did. Lesson learned (but at quite a substantial price) — don’t believe everything the Genius Bar tells you! And, your post should be elevated in the Google results somehow! Thank you for at least allowing me to access my data and maybe sell the now-working phone.

    Reply to this comment
  37. ilijah

    Jul 18. 2016

    I have got my phone fixed many of times, ran diogonstics on and have been on the phone and in the store with the the great apple folks and still no work. ive tried allyour steps and the genius bar steps and still no luck. my screen is unresponsive and my camera is pretty much non eistent everytime i somehow get to camera app it is just a black screen completely not only the camera app but all involving the camera. my phone is currently “restored and set up as new” please help this is the second time ive paid to get it “fixed” but it currently still is unresponsive and no camera

    Reply to this comment
    • radharenu ganguly

      Jul 21. 2016

      Hi ilijah,
      It’s possible that you have restrictions turned on, so first go to settings » general » restrictions and make sure the “allow camera” option is set to on. If this doesn’t work, try powering the device off and on or try to reset the device (sleep/wake key with home key). As a last resort, back up your data and then try to restore your phone in iTunes.

      Reply to this comment
  38. Cadry

    Jul 27. 2016

    After struggling and finding solutions for a while everywhere with my iPhone 5s, with unresponsive and ghost touch issue, I could get my iphone working with a temporary solution. Hope someone here gets a little relief by this solution as suggested on this video.

    https://www.youtube.com/watch?v=NZq8zgKH_6w

    Please note this is a workaround and the solution is to get your iPhone repaired.

    Reply to this comment
  39. heavin

    Aug 01. 2016

    I dropped my fone the screen is not responsive but i can use siri to text n call i still see all the messages coming in i just cant tyoe and if i reset it. I gtta put thr password back in and the screen doesnt work wat do i do

    Reply to this comment
  40. TenduGangu

    Aug 03. 2016

    I had the same problem and tried all the above. I did not want to do a full reset and setup as new phone as I was too lazy to set everything up again. But inadvertently, I let my phone run out of charge and it shut itself off. And when it started back on, the problem was fixed.

    Remember that too little space on the phone seems to create this problem as well. I suggest backing up some old pictures to reclaim some space before you do the same. Not sure why but this worked.

    Reply to this comment
  41. Tara

    Aug 15. 2016

    THANK YOU THANK YOU THANK YOU

    Reply to this comment
  42. Aaron

    Aug 29. 2016

    I have an iPhone 6S+ and a brand new screen put on it. But every time I press the power button, I try to swipe over and I can’t. It won’t let me swipe left, right, up or down. Please help me!!!!

    Reply to this comment
  43. Julian

    Sep 17. 2016

    What about when you can’t swipe the power off slider?

    Reply to this comment
    • radharenu ganguly

      Sep 19. 2016

      Hi Julian,
      Try a hard reset by holding the power and home button together for 7 seconds, then let go of the home button and continue holding the power button. This will restart the iPhone.

      Reply to this comment
  44. Chad

    Sep 20. 2016

    Hi all,
    I dropped my iPhone 6 in water for about 5 second. After cleaning and drying it, it came to work perfectly but the touch screen is unresponsive. there are three technicians said the problem is not with the screen, it is with the motherboard because they put a new one on it but it didn’t work. In addition, they tested my old screen on another phone and it worked. So, is there any way to solve this problem?

    Do you know any program to transfer my data from iPhone to computer without required a passcode?

    Thank you so much

    Reply to this comment
    • radharenu ganguly

      Sep 20. 2016

      Hi Chad,
      You can try Free iPhone Data Recovery tool.
      Step 1: Run the iPhone Data Recovery tool on your PC and connect your iPhone to the computer via USB cable.
      Step 2: Click the “Start Scan” button to let the program scan and extract data from the iPhone automatically.
      Step 3: Preview and selectively recover photos, contacts, videos or text messages from your iPhone.

      Reply to this comment
  45. Imli

    Sep 25. 2016

    Step 2 worked for me. Thank You!
    My screen was dark. Would not even let me do anything and Siri kept driving me nuts. The odd part is I was not even using Siri.and the I think the phone was in my purse when it got stuck.

    Reply to this comment
  46. Nguyen

    Sep 29. 2016

    My touchscreen was unresponsive, I’ve forced it to turn off but didn’t work. I’ve tried the steps mentioned above and it works like a brand new phone. Thank you for your help!!

    Reply to this comment
  47. Sree

    Oct 13. 2016

    Thanks for sharing.It was of great help.

    Reply to this comment
  48. Edna

    Oct 17. 2016

    This site is really interesting. I have bookmarked it.
    Do you allow guest post on your page ? I can provide hi quality posts for you.
    Let me know.

    Reply to this comment
  49. Jasoe

    Oct 23. 2016

    I dropped my iphone 5 and now i have lines on the right side and right side touch screen is non responsive but the left side works

    Reply to this comment
  50. Rod

    Nov 01. 2016

    Mine started after the latest update. I have tried everything but taking it in. On mine it seems to be a software issue. The screen works sometimes great and other times not at all. The longer I use it the worse it gets. Usually all I have to do is put the phone to sleep then open it back up and it will work for a short time. I think there is some kind of a glitch in there update causing this. Makes me want my android back!

    Reply to this comment
    • sam

      Nov 07. 2016

      Hi, did you find a solution? I’m having the exact same situation. My iphone will work for maybe 2-5 minutes after I try any of these solutions. Then back to unresponsive. Sometimes it will even remain unresponsive after one of these fixes.

      Reply to this comment
      • New update makes touch unresponsive

        Nov 11. 2016

        Last week I have updated my iPhone 5s it makes my touch unresponsive so I contacted apple care but they told your phone has water problem and I have a small impact at bottom on screen this is ithe issue so your phones not cones under warranty..please provide suggestion to fix this issue

        Reply to this comment
  51. Deang

    Nov 11. 2016

    after i updated my Iphone 5 5 days ago the screen is acting weird it will be responsive for about 5 seconds and sometimes it will zoom in and when i zoom out it is so hard the picture will either go up or down and sometimes when i’m sliding left or right it is sliding but rather slow and it is normal to the top right screen part under the front cam to be warm? i just noticed it last night

    Reply to this comment
  52. Deang

    Nov 12. 2016

    after i updated my Iphone 5 ios 10.1.1 5 days ago the screen began acting weird (though i don’t know if the update is the problem) also i dropped it for maybe 6 weeks ago it will be responsive for about 5 seconds and sometimes it will zoom in and when i zoom out it is so hard the picture will either go up or down and sometimes when i’m sliding left or right it is sliding but rather slow and it is normal to the top right screen part under the front cam to be warm? i just noticed it last night

    Reply to this comment
  53. Ally

    Jun 15. 2017

    I find that the touch screen doesn’t work in the mornings. Especially annoying when I wake up from my mom calling me, only to not be able to accept the call because it won’t recognize my finger. Next time it happens I will try this trick, but if it doesn’t work, would you have any idea why. (I always close my apps after using them with the double home click thing, so it wouldn’t be because too many programs are open I don’t think.)

    Reply to this comment
  54. Stephanie

    Jul 03. 2017

    Apple care tried to fob me off with something like l dropped the phone and they will fix it for £150 like they were doing me a favour! I told them that l know my phone has touch disease and that there is a class action suit against Apple because they knew the boards were faulty when they sold them. Her response was this is what they tell me to say!
    Well anyhoo I have claimed on my mobile phone insurance. Paid £50 excess and they gonna send me a new phone. Apple suck!

    Reply to this comment
  55. Kumara

    Sep 13. 2017

    Clean the screen with a lint-free cloth.
    Restart your device.
    Remove your case or screen protector.
    info https://peakstory.com/life-hack/iphone-touch-screen-not-working-fix.html

    Reply to this comment
  56. Aalia

    Oct 29. 2017

    thanks for sharing the tips, i try on my iphone

    Reply to this comment
  57. Signal Delhi

    Mar 26. 2018

    We are searching the iphone 7 network settings. But not getting it. Can you do some help

    Reply to this comment
  58. Alexis

    May 25. 2019

    So I put my phone in the microwave for two seconds now I don’t know what to do.

    Reply to this comment
  59. Jay Robert

    Dec 09. 2021

    I think this information is very helpful to iOS users like me. I have experienced the same problem and my friend recommended me this tool called AceThinker Fone Keeper. It is very interesting and admirable application, you can use it as an alternative if none of these solutions works. It is available to download for free.

    Reply to this comment
  60. BRYAN INFANTE WAGAN

    Feb 22. 2022

    I dropped my iPhone last week and the touchscreen is not very responsive. Thanks to my friend who recommended this article for me to acquire a great solution. Actually, I also stumble upon a tool that provides a similar solution, this tool is AceThinker Fone Keeper. I hope you can also associate it on your article.

    Reply to this comment
  61. Ali

    Aug 31. 2022

    Hi. My screen is un-responsive 100% of the time now. used to be partially. None of the steps above worked. connecting it to a PC doesn’t work because it asks me to login to iTunes and then type the 2 way authentication code from my phone, which I can’t open because the screen is not working. Any other methods? by the way, Apple’s response without touching the phone was the usual ” you need new phone”. I have iPhone 10 Pro Max

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    • radharenu ganguly

      Sep 02. 2022

      Hi Ali,
      If you see that your iPhone not responding to touch even after trying the steps mentioned in the post, hardware damage may be one of the major causes. Physical damage has been found to be one of the common causes of ‘iPhone screen not responding to touch’ issue. It is not rare for an iPhone to get damaged making your iPhone screen unresponsive. In many cases, exposure to water or liquid has also been found to be a leading cause of iPad or iPhone screen, not working issues. In above cases, you can take your phone to an experienced Apple authorized repair shop and take help of an expert.

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  62. BRYAN INFANTE WAGAN

    Sep 08. 2022

    My iPhone 7’s aftermarket screen was giving me response problems. Although I had a new apple screen installed, it is worse. I am unable to swipe or move it when it suddenly freezes. Additionally, the letters and digits on the keyboard occasionally vanish when you type messages. Fortunately, I was able to resolve the issue with the Acethinker iOs System Recovery program. I’m going to give your advised tactics a go. Thank you for providing this information.

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