What to do if your iPhone not connecting to WiFi?
iPhone not connecting to WiFi is an issue reported by many iPhone owners. However, in most cases, when iPhone won’t connect to WiFi, iPad, or iPod touch, the problem can be fixed by following some simple troubleshooting steps though in some cases more advanced techniques may have to be tried. Here in this post I am going to suggest few simple solutions if your iPhone won’t connect to Wi-Fi network.
Before trying the suggested steps to fix the ‘iPhone not connecting to WiFi’ issue, make sure that your WiFi router is working alright and you are within range. If you’re too far from your router you won’t get a signal.
Here are 10 simple solutions you can try to fix common WiFi connectivity problems on your iPhone, iPad, or iPod touch. After each step you should check if your iPhone can connect to WiFi.
How to fix ‘iPhone not connecting to WiFi’ issue
1. Ensure WiFi and router are turned on
Whenever you find your iPhone won’t connect to WiFi the first thing to do is to make sure that WiFi is set to ‘ON’ position and that you can see your network on the device. You are also to check whether wireless router is connected to the modem and turned on.To do this,
Go to settings > tap WiFi > toggle the switch next to WiFi to turn WiFi on. If you find iPhone WiFi won’t turn on because the setting is grayed out, update to latest iOS.
To join a network, tap the name of the WiFi network. A blue checkmark beside the network’s name will mean you’re connected.
A password-protected WiFi network has a lock icon next to its name. To join such network you are required to enter the password when prompted;
2. Toggle Wi-Fi or Airplane Mode
Turn off WiFi and turn it back on, and then see if the ‘iPhone not connecting to WiFi’ issue is fixed. If not, turn the Airplane mode on, and a few seconds later turn it back off. Then, check again.
3. Restart your iPhone
Sometimes restarting your iPhone can be a very effective solution to the problem, iPhone won’t connect to WiFi. To force restart your iPhone,
- Press and hold the sleep/wake button until the red slider appears;
- Drag ‘Slide to power off’ to turn your iPhone off;
- Once the device is off, press and hold the sleep/wake button (until you see the Apple logo) to turn the device back on again;
4. Check for issues with WiFi network
If iOS detects an issue with your WiFi connection you may find your iPhone not connecting to WiFi. You will see a WiFi recommendation under the name of your network if iOS detects an issue. To get more information about the problem with your WiFi network, tap the WiFi network for suggested solutions;
5. Forget Wi-Fi network
If you are having trouble to join the WiFi network despite entering the correct password then forget the network and re-join it. To do this,
Go to settings > WiFi > tap the network that you can’t join > tap ‘Forget This Network > tap ‘Forget’ to confirm your action’.
Now go back to Settings > WiFi > rejoin the network by selecting it and re- entering the password.
6. Reset Network Settings
Many times it has been found that the ‘iPhone won’t connect to WiFi’ issue could be resolved by simply resetting the network settings. If you find your iPhone not connecting to WiFi even after trying the above solutions, reset your network settings. To do this,
Go to settings > tap General > tap Reset > tap Reset Network Settings> Enter your pass code if asked > tap Reset network settings to confirm your action.
However, this step will clear the memory caches, DHP settings and reset the network settings with factory recommended settings. You will, therefore, lose your current cellular and Wi-Fi settings, Wi-Fi passwords, VPN and APN settings by implementing this step.
7. Turn ‘OFF’ WiFi Assist
‘WiFi Assist’ is a new feature in iOS 9 and later versions. This feature helps to always have stable internet connection on your device. Whenever your iPhone encounters weak or poor WiFi network, ‘WiFi Assist’ will automatically switch to Cellular Data. In many cases, toggling WiFi Assist ‘ON’ and ‘OFF’ could solve WiFi issues on iPhone. You may, therefore, give it a try if you find your iPhone not connecting to WiFi. To do that,
Go to settings > tap Cellular > tap WiFi Assist> toggle the feature’ON’ and turn it back ‘OFF’
8. Turn off Location Services for Wi-Fi networking
Many users have found that when their iPhone won’t connect to WiFi, turning off location services yielded positive results and resolved the issue. To implement this,
Go to settings > tap Privacy > tap Location Services > tap System Services > turn off WiFi networking by moving the slider to the ‘Off’ position
9. Switch to Open DNS or Google DNS
Faulty DNS Servers from your Internet service provider may sometimes cause network connectivity problems or speed issues. Changing the existing DNS server to more reliable Open DNS or Google DNS services can be a solution for the problem of your iPhone not connecting to WiFi. To change DNS settings,
Go to settings > tap WiFi > tap on the info button (i) right next to the network > tap on numbers next to DNS > the Keyboard appears > enter the new DNS address.
For DNS address, you can enter either Google DNS (184.108.40.206 or 220.127.116.11, or both separated by comma), or Open DNS (18.104.22.168 or 22.214.171.124).
10. Restore iPhone to Factory Settings
In most cases one of the solutions listed above should be able to fix the problem if your iPhone won’t connect to WiFi. Nevertheless, in case none of these solutions helps and you still find WiFi not working on iPhone, your last option would be to reset your iPhone to factory default settings before taking it to a repair center. Since resetting your iPhone to factory settings would erase all your stored data in the device, don’t forget to backup your data before starting the process. To restore your iPhone to factory settings follow the steps below:
Go to settings > tap General > tap Reset > tap Erase All Content and Settings > enter pass code when asked for > tap Erase iPhone to confirm this action.
You can also restore your iPhone to factory default settings via iTunes.
When the reset is complete, your iPhone will be back to default factory settings. You can then either set it up as a new iPhone or restore from the backup.
Try more options
If your iPhone won’t connect to WiFi even after following each step above you should look into these options also:
- Make sure you have the latest version of iOS;
- Try to use your Wi-Fi network on other devices. If you can’t get online using other devices, there is possibility of a service outage. In such case contact your internet service provider for help;
- Try to connect your device to a Wi-Fi network in a different location. If your iPhone can connect there, your Wi-Fi network needs attention;
- Update your Wi-Fi router with the latest firmware. Contact the manufacturer of your router to make sure that the router supports your Apple product;
It is hoped that in most cases the fixes suggested above would help to resolve the problem when your iPhone won’t connect to WiFi. However, despite trying all the above fixes, if you still find your iPhone not connecting to WiFi, it may have a hardware problem, which may be best diagnosed and repaired by a designated Apple Authorized Service Provider. In such a case take your iPhone to your nearest Apple Store for a check-up or contact Apple support online for alternatives.
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