How to Fix ‘iPhone Home button not working’ issue.
iPhone Home button not working or has become unresponsive is a most frustrating and annoying problem encountered by iPhone users not uncommonly. The Home button on iPhone or iPad is a single button which has multiple functions and is central to using your iOS devices. Besides its standard tasks of returning you to the home-screen and letting you quickly switch between apps, iPhone home button wakes up the lock screen, opens the multitasking interface, scans touch ID, summons Siri and does several other functions. In fact, because of these important functions, the home button on iPhone or iPad has made your Apple device so easy to use. Nevertheless, due to extensive usage it is not uncommon that over time, you may notice your iPhone Home button becoming less responsive or not responding.
In this article I am going to show you few good options for fixing the issue of iPhone Home button not working as it should, either by yourself or by some professional repair agency in the worst situation.
What causes your iPhone Home button not working?
Unresponsiveness of the home button on iPhone can be caused by any number of reasons. No matter how careful you are about keeping your iPhone safe and sound, there is still a chance of your iPhone Home button eventually encountering the effects of normal wear and tear.
Normally home button problems fall into three categories:
- Hardware problems;
- Software problems;
- General wear and tear;
The software problems and general wear and tear can usually be fixed at home, but if you find your iPhone Home button not working as it should, because of a hardware problems, you may have to take help of a professional repair agency.
The hardware problems are usually caused due to physical or liquid damage of your phone. Sometimes, if your iPhone’s display which is physically attached to the Home button, is damaged or your iPhone got wet, one of the cables that connects the Home button to the logic board to carry the Home button signal, can also be damaged resulting in non-working of the iPhone Home button.
The Home button on iPhone may not respond correctly to the signals sent by the hardware of the device when you press the button, if your iPhone’s software becomes corrupted or overloaded in the background. If your iPhone has been very slow lately or if you notice apps have been crashing or your Home button on iPhone stopped working after upgrading your device to a new version of iOS, a software problem may be the cause of your iPhone Home button not working correctly.
General wear and tear
In some cases, and especially when your iPhone is used in dusty or dirty environments for a prolonged period, the Home button on iPhone can become less sensitive to touch. With the kind of little spaces that the home button’s edge has, it is very much possible that the button may become unresponsive due to dust clogged in it.
How to fix when your iPhone Home button not working or responding?
When your Home button doesn’t work, the biggest problem is that you cannot return to the Home Screen. Basically, you get stuck inside your apps. Fortunately, there is a feature called ‘AssistiveTouch’ in your iPhone ‘settings’ that can virtually replace the Home button and let you take full control of your device. Here is how to use ‘AssistiveTouch’ and show the virtual Home Button on your iPhone’s screen:
- Open Settings;
- Go to General > Accessibility;
- Scroll down to the section labelled ‘Interaction’ and tap on AssistiveTouch;
- On the next screen, toggle AssistiveTouch to the green ‘On’ position;
- A white circle with a grey box will appear on screen. Tap this circle to expand it to a big box on screen. The square ‘Home button’ at the bottom of the box functions exactly like the physical home button. You can use the button even if there is a hardware problem. The grey box remains visible and usable in all apps;
When Assistive Touch is enabled on the iPhone, the Assistive Touch menu is superimposed on the home screen menu. If you find Assistive Touch confusing, you can disable the feature in the device’s Settings menu to return the iPhone to standard mode. If you don’t want to completely disable Assistive Touch, you can hide the Assistive Touch menu to use the device in standard mode while leaving Assistive Touch activated.
However, AssistiveTouch isn’t a real fix, but it is a good temporary solution. It will hold you over until you get your current one fixed or you’re ready to purchase a new phone.
Now let us see how to fix issues responsible for your iPhone Home button not working correctly.
If you guess that your Home button on iPhone isn’t working because of a hardware problem, take a close look at the Home button and your iPhone’s display, for any possible damage. On inspection if you discover any physical or liquid damage of your phone, you can doubtlessly conclude that your iPhone Home button not working correctly because of a hardware problem. In such a case your device needs to be repaired and taken to a professional repair agency.
If you’re still under warranty and your phone doesn’t show signs of accidental damage, you can straight away head for an Apple Store or Authorized Apple Repair Centre (you can also make an appointment with the Genius Bar) or start a mail-in repair on getsupport.apple.com. As long as you’re covered by warranty, the company will replace your phone or perform any necessary repairs.
When your iPhone is out of warranty and requires repair, if you go to any repair agency other than Apple there is an important limitation. Although the Home button can be replaced or repaired by any agency at a cost much less than Apple (iResQ is a high quality Apple device repair agency), but only Apple can re-enable Touch ID, the fingerprint sensor built into the Home button. Touch ID contains security features that link a specific Home button to a specific iPhone, and for security reasons, Apple is the only company who can crack the code. Therefore, if you have a Touch ID enabled iPhone and get your phone repaired by anyone other than Apple, the Home button will function without the Touch ID functionality.
As mentioned earlier the Home button on iPhone may not work correctly if your iPhone’s software doesn’t respond the way it should when you press the Home button. If you are experiencing ‘iPhone home button not working’ problem due to software related issues here are some feasible methods on getting this resolved:
Method 1: Restart your device
First try the least invasive troubleshooting step – turn off your iPhone and turn your device back ‘on’ again. When your iPhone is turned off, all the programs that keep your iPhone running, including carrying out the process of the event like ‘Home button press’, are forced to shut down. When you turn on your device again, those little programs start afresh. Sometimes that is enough to fix any minor software malfunction. If this does not fix the issue of your Home button on iPhone, just move on;
Method 2: Recalibrate your iPhone Home Button
Recalibrate your iPhone Home button if you find your device unresponsive. It is not clear how and why this method works, but it seems to work quite well and makes the Home button more responsive than before. If your iPhone home button not working properly, just follow these simple steps to recalibrate the button:
- Launch any app that came pre-installed on your device such as Notes, Weather, Calendar or anything else;
- Press and hold the Power (Sleep/Wake) button for about 4 seconds until “slide to power off” slider appears on the screen;
- Release the power button and press and hold the Home button until the “slide to power off” slider disappears;
That’s all. You will notice that the app gets terminated by this recalibrate action and also your Home button on iPhone becomes more responsive and work better now. Try repeating the process few more times if the process did not have any effect in first attempt.
If this method does not fix the issue of your iPhone Home button, then just move on and try other methods.
Method 3: Restor your iPhone
Restoring your iPhone is the most common fix for major software problems of Home button on iPhone. This wold help to resolve your ‘iPhone home button not working’ issue in most cases. To restore your device do the following:
1. Backup your iPhone to iTunes or iCloud before restoring your device as a safeguard against data loss. To backup do the following:
Backup with iTunes: Connect your iPhone to your PC, open iTunes and select your iPhone when it appears in iTunes. Click “Back Up Now” and your iPhone will be backed up on your computer without encryption;
Backup with iCloud: First of all, make sure your iPhone is connected to Wi-Fi network. Go to Settings > iCloud > Backup and turn it on, and choose ‘Back Up Now’ to backup your iPhone to iCloud;
2. Now, connect your iPhone to iTunes and select it under ‘Devices’. Find the ‘Summary’ tab, then click Restore;
3. This will restore your iPhone back to original settings keeping all your contents intact;
After the restore process is completed the problem with your Home button on iPhone is expected to be resolved permanently;
General wear and tear issue
Clean the Home button
Prolonged use of your iPhone in a dusty environment may make your iPhone Home button not working correctly or making it less sensitive, due to dust clogging in the edge space of the button. Instead of spending money for repair, clean the Home button on iPhone by yourself. Press the Home button and blow the dust away with blast of air. Repeat the process few times and it might help you get back your iPhone Home button in normal working condition.
Although the Home button problem has been quite widespread, it has been observed that more recent Touch ID enabled iPhone models are less prone to such problems than earlier models because of more reliable Home buttons. As compared to the old physical button, the touch-sensitive Home button on iPhone has been designed to be more durable and responsive. Powered by Taptic Engine (technology that provides tactile sensations in the form of vibrations to the users), the Home button provides haptic (use of the sense of touch in a user interface) feedback when pressed. In order to prevent the Home button from being worn out too easily, Apple has introduced pressure-sensitive Home button on iPhone 7 and 7 Plus.
Before I conclude let me mention here that the fixes suggested in this post are applicable to all the iOS devices and not just the iPhone. These should work well on the iPad and iPod Touch also.
If you have better solution for ‘iPhone Home button not working’ issue, please leave a comment bellow to help others who may be struggling with this problem.